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Scoped Phone Number Filtering Endpoints Not Returning Filtered Results
Incident
Report for Twilio
Resolved
The issue with appropriate filtering to the affected endpoints namely /IncomingPhoneNumbers/TollFree, /IncomingPhoneNumbers/Local, and /IncomingPhoneNumbers/Mobile are now fixed and phone numbers service is operating normally at this time. This incident is now resolved.
Update
Our team has deployed a fix to restore functionality to the three impacted endpoints. We are actively monitoring and an additional update will be provided in the next 30 minutes
Update
Our team has deployed a fix to restore functionality to the three impacted endpoints. We are actively monitoring and an additional update will be provided in the next 30 minutes
Update
Our team has deployed a fix to restore functionality to the three impacted endpoints. We are actively monitoring and an additional update will be provided in the next 30 minutes
Monitoring
Our team has deployed a fix to restore functionality to the three impacted endpoints. We are actively monitoring and an additional update will be provided in the next 30 minutes.
Identified
Our team has identified the problem issue causing the three endpoints to return incorrect filtering results. We are actively working to restore the functionality and an additional update will be provided in the next two hours.
Update
Our team has identified three impacted endpoints; /IncomingPhoneNumbers/TollFree, /IncomingPhoneNumbers/Local, and /IncomingPhoneNumbers/Mobile. API calls to these endpoints will not return the appropriate filtering, instead returning all phone numbers. The default /IncomingPhoneNumbers endpoint works as expected. We continue to investigate, and an additional update will be provided in the next 60 minutes.
Update
Our team has identified three impacted endpoints; /IncomingPhoneNumbers/TollFree, /IncomingPhoneNumbers/Local, and /IncomingPhoneNumbers/Mobile. API calls to these endpoints will not return the appropriate filtering, instead returning all phone numbers. The default /IncomingPhoneNumbers endpoint works as expected. We continue to investigate, and an additional update will be provided in the next 30 minutes.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.