Outbound SMS Delivery Delays to a Subset of Nigeria Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to a subset of Nigerian phone numbers. This incident has been resolved.

Posted Aug 18, 2021 - 07:35 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to a subset of Nigerian phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 18, 2021 - 05:39 PDT

Update

We are still experiencing SMS delivery delays when sending messages to a subset of Nigerian phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 17, 2021 - 23:39 PDT

Update

We are still experiencing SMS delivery delays when sending messages to a subset of Nigerian phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 17, 2021 - 18:44 PDT

Update

Our engineers are working with our carrier partner to resolve the issue of SMS delivery delays to a subset of Nigerian phone numbers. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 17, 2021 - 16:46 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to a subset of Nigerian phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 17, 2021 - 15:46 PDT