Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to T-Mobile & Verizon Networks in the US for a Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to T-Mobile & Verizon Networks in the US for a Subset of Short Codes. This incident has been resolved.
      Posted Nov 20, 2024 - 20:29 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to T-Mobile & Verizon Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 18:29 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to T-Mobile & Verizon Networks in the US for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 14:29 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to T-Mobile & Verizon Networks in the US for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 12:49 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to T-Mobile & Verizon Networks in the US for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 20, 2024 - 11:20 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).