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        SMS Delivery Delay to Telkomsel Network in Indonesia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Telkomsel Network in Indonesia. This incident has been resolved.
        Posted Dec 09, 2023 - 03:24 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Telkomsel Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 09, 2023 - 01:42 PST

        Update

        We continue to experience SMS Delivery Delay to Telkomsel Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 08, 2023 - 23:56 PST

        Update

        We continue to experience SMS Delivery Delay to Telkomsel Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 08, 2023 - 22:12 PST

        Investigating

        We are experiencing SMS Delivery Delay to Telkomsel Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 08, 2023 - 21:19 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).