Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Delays To Multiple USA Networks From a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS delivery delays to multiple USA networks from a subset of USA short codes. This incident has been resolved.
Monitoring
We are observing recovery in MMS delivery delays when sending messages to multiple USA networks using a subset of USA short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience MMS delivery delays to multiple USA networks from a subset of USA short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience MMS delivery delays to multiple USA networks from a subset of USA short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing MMS delivery delays to multiple USA networks from a subset of USA short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS delivery delays to multiple USA networks using a subset of USA shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).