Delays With WhatsApp Outbound Messages

Incident Report for Twilio

Resolved

WhatsApp messages dejays has been resolved and they are operating normally at this time.

Posted Nov 01, 2023 - 07:24 PDT

Monitoring

We are observing recovery in delays in outbound message delivery for some WhatsApp messages. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 01, 2023 - 05:24 PDT

Update

We are still checking an issue resulting in delays in outbound message delivery for some WhatsApp messages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 01, 2023 - 05:07 PDT

Investigating

We've become aware of an issue resulting in delays in outbound message delivery for some WhatsApp messages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 01, 2023 - 04:59 PDT

This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).