Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Calls Quality Issue from Subset of US Phone Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing issues with Call Quality from Subset of US Phone Numbers. This incident has been resolved.
      Posted Nov 13, 2023 - 14:58 PST
      Update
      Calls Quality from Subset of US Phone Numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 13, 2023 - 14:20 PST
      Update
      Calls Quality from Subset of US Phone Numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Nov 13, 2023 - 13:45 PST
      Monitoring
      Calls Quality from Subset of US Phone Numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Nov 13, 2023 - 13:16 PST
      Update
      We are continuing to experience an issue on Calls Quality from Subset of US Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 13, 2023 - 11:13 PST
      Update
      We are experiencing an issue on Calls Quality from Subset of US Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 13, 2023 - 10:20 PST
      Investigating
      Our monitoring systems have detected a potential issue on Calls Quality from Subset of US Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 13, 2023 - 10:12 PST
      This incident affected: CARRIER NETWORK (Voice, North America).