Number port request instance is unavailable in the Console

Incident Report for Twilio

Resolved

Our engineers have resolved the issue causing port request instance viewing failures in the console. All services are fully operational.

Posted Mar 29, 2018 - 16:54 PDT

Update

Our engineers are testing the fix to resolve number port request instance viewing failures in the console. Once tests are validated, we will deploy the fix. We estimate two hours to complete the testing and rollout. API requests remain unaffected. Next update in two hours.

Posted Mar 29, 2018 - 15:12 PDT

Identified

Our engineers have identified the issue causing number port request instance viewing failures in the console and are working on the fix. API requests remain unaffected. We will provide an update in 30 minutes.

Posted Mar 29, 2018 - 14:27 PDT

Investigating

We are currently experiencing failures attempting to view number port request instances in the Console. Requests via the API are not impacted. Our engineers are investigating. We will provide an update as quickly as possible..

Posted Mar 29, 2018 - 14:14 PDT

This incident affected: DEVELOPER TOOLS (Console).