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        SMS Delivery Delays To Multiple Networks in United States of America via Subset of Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending messages to multiple networks in United States of America via subset of short codes. This incident has been resolved.
        Posted Oct 03, 2025 - 11:19 PDT

        Monitoring

        We are observing recovery for SMS delivery when sending messages to multiple networks in United States of America via subset of short codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 03, 2025 - 09:22 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to multiple networks in United States of America via subset of short codes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 03, 2025 - 09:02 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).