Black Friday / Cyber Monday Alert

Incident Report for Twilio

Resolved

The issue affecting traffic on US and Canada networks has been resolved, and the service is functioning normally at this time.

Posted Nov 27, 2023 - 17:47 PST

Investigating

Due to increased traffic demand on mobile communication networks, we will expect potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page, in the Help Center on Twilio.com, for more information.

Posted Nov 23, 2023 - 15:01 PST