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      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        Increased latency fetching recordings

        Incident Report for Twilio

        Resolved

        All services are fully operational.
        Posted Jul 25, 2016 - 13:01 PDT

        Monitoring

        API latency on Recordings has returned to normal levels.
        Posted Jul 25, 2016 - 12:51 PDT

        Investigating

        We have observed a recurrence of API latency fetching recordings. On call engineers are investigating.
        Posted Jul 25, 2016 - 11:34 PDT

        Monitoring

        We have identified and resolved the cause of increased latency on Recordings. Performance has returned to normal levels since 10:44am PDT.
        Posted Jul 25, 2016 - 11:03 PDT

        Investigating

        We are seeing increased latency fetching recordings via API. This may be causing requests to time out.
        Posted Jul 25, 2016 - 10:19 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).