Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures to and from Multiple Networks in Mexico via Subset of Domestic Longcodes
Incident
Report for Twilio
Resolved
We are no longer observing SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. The incident has been resolved.
Monitoring
We are observing successful SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).