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        Outbound Call Failures From a subset of Prefix in Japan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Outbound Call failures from a subset of Prefix in Japan. This incident has been resolved.
        Posted May 31, 2023 - 23:40 PDT

        Update

        We are still observing recovery in Outbound calls from a subset of prefix in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 31, 2023 - 23:13 PDT

        Monitoring

        We are observing recovery in Outbound calls from a subset of prefix in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 31, 2023 - 22:31 PDT

        Investigating

        We are experiencing Outbound Call failures from a subset of Prefix in Japan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 31, 2023 - 21:36 PDT
        This incident affected: PHONE NUMBERS.