Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Outbound Call Failures From a subset of Prefix in Japan
      Incident Report for Twilio
      Resolved
      We are no longer experiencing Outbound Call failures from a subset of Prefix in Japan. This incident has been resolved.
      Posted May 31, 2023 - 23:40 PDT
      Update
      We are still observing recovery in Outbound calls from a subset of prefix in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted May 31, 2023 - 23:13 PDT
      Monitoring
      We are observing recovery in Outbound calls from a subset of prefix in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted May 31, 2023 - 22:31 PDT
      Investigating
      We are experiencing Outbound Call failures from a subset of Prefix in Japan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 31, 2023 - 21:36 PDT
      This incident affected: PHONE NUMBERS.