We are no longer experiencing Outbound Call failures from a subset of Prefix in Japan. This incident has been resolved.
Posted May 31, 2023 - 23:40 PDT
Update
We are still observing recovery in Outbound calls from a subset of prefix in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted May 31, 2023 - 23:13 PDT
Monitoring
We are observing recovery in Outbound calls from a subset of prefix in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted May 31, 2023 - 22:31 PDT
Investigating
We are experiencing Outbound Call failures from a subset of Prefix in Japan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.