Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Outbound Message Delivery Delays to the KDDI Network in Japan
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to the KDDI network in Japan. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to the KDDI network in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).