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        Outbound Message Delivery Delays to the KDDI Network in Japan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to the KDDI network in Japan. This incident has been resolved.
        Posted Jul 04, 2022 - 05:17 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to the KDDI network in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 04, 2022 - 03:28 PDT

        Update

        We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 03, 2022 - 18:20 PDT

        Update

        We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 02, 2022 - 18:20 PDT

        Update

        We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jul 02, 2022 - 02:05 PDT

        Update

        We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 01, 2022 - 18:20 PDT

        Update

        We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 01, 2022 - 14:20 PDT

        Update

        We are still experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 01, 2022 - 12:23 PDT

        Investigating

        We are experiencing outbound message delivery delays to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 01, 2022 - 11:26 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).