500 Errors to Access Phone Numbers Inventory in The AU1 Region

Incident Report for Twilio

Resolved

The issues affecting Phone Number Inventory Resources in the AU1 region have been resolved and the service is operating normally at this time.

Posted Mar 06, 2025 - 13:14 PST

Monitoring

We've noticed a spike of errors for accessing Phone Number Inventory Resources in the AU1 region that occurred between 19:39 UTC to about 19:55 UTC. The errors have subsided, but our engineers continue to investigate the root cause. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 06, 2025 - 12:25 PST

Investigating

Our monitoring systems have detected a potential issue in Inventory Federation Service. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 06, 2025 - 12:00 PST

This incident affected: PHONE NUMBERS.