Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers

Incident Report for Twilio

Resolved

The issue affecting calls failures from network subscribers to a subset of Twilio United States Toll-Free numbers has been resolved, and the service is functioning normally at this time.

Posted Mar 25, 2026 - 03:30 PDT

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 25, 2026 - 03:24 PDT

This incident affected: CARRIER NETWORK (Voice, North America).