On Call Engineers are Investigating Delivery Failures with Webhooks

Incident Report for Twilio

Resolved

Twilio observed an elevated error rate for callbacks between 9 Sept 2020, at 08:45-09:00 AM PDT and 09:45-10:15 AM Pacific Time. During this period of time some customers may have experienced webhook connectivity failures. The issue has now been resolved.

Posted Sep 09, 2020 - 13:35 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 09, 2020 - 12:23 PDT