SMS Delivery Delays to the United States of America Altice Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays with Short Codes when sending messages to United States of America Altice Network. This incident has been resolved.

Posted Jun 28, 2021 - 01:20 PDT

Update

We are still experiencing SMS delivery delays for messages sent using Short Codes to the United States of America Altice Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 22:24 PDT

Update

We are still experiencing SMS delivery delays for messages sent using Short Codes to the United States of America Altice Network (313-986). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 14:24 PDT

Update

We are still experiencing SMS delivery delays for messages sent using Short Codes to the United States of America Altice Network (313-986). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 10:28 PDT

Update

We are still experiencing SMS delivery delays for messages sent using Short Codes to the United States of America Altice Network (313-986). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 08:32 PDT

Investigating

We are experiencing SMS delivery delays for messages sent using Short Codes to the United States of America Altice Network (313-986). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 27, 2021 - 07:35 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).