We are no longer experiencing SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico via a subset of Short Codes. This incident is resolved.
Posted Dec 02, 2025 - 13:28 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico via a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 02, 2025 - 11:41 PST
Investigating
We are experiencing SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 02, 2025 - 10:39 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America).