Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Software
System Metrics
SMS Delivery Delays to AT&T US from a Subset of Twilio Short Codes and Toll Free Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in the US from a subset of Twilio short codes and toll free numbers. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to to AT&T Network in the US from Twilio short codes and toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience delayed SMS delivery to AT&T Network in the United States from a subset of Twilio short codes and toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to AT&T Network in the US from a subset of Twilio short codes and toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).