Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS delivery issue from/to certain short codes
Incident
Report for Twilio
Resolved
We have verified that the backlogs of queued messages have cleared and message delivery has returned to normal. The service is operating normally at this time.
Monitoring
Messages from affected carriers are being delivered again as carrier partners are beginning to work through the queued messages. We will continue to monitor until the backlogs are clear and provide another update once we confirm that delivery from all our carrier partners returns to normal
Update
We continue to address the delivery issues to/from certain short codes. We have confirmed that messages sent from AT&T, T-Mobile, and Sprint networks are affected, as well as messages addressed to T-Mobile network are affected. Our engineers are working with our carrier partners to resolve this issue.
Update
We continue to investigate the delivery issues to certain short codes. We have confirmed that messages sent from AT&T, T-Mobile, and Sprint networks are affected. Our engineers are working with our carrier partners to resolve this issue.
Investigating
We are currently experiencing an issue w/ message delivery to certain short codes from some numbers. Our engineers are working with our providers to resolve the issue.