SMS Delivery Delays to MTN Network in Ghana

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays to MTN Network in Ghana. This incident has been resolved.

Posted Dec 10, 2024 - 19:32 PST

Update

We continue to observe recovery in SMS delivery delays when sending messages to MTN Network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 10, 2024 - 17:30 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to MTN Network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 10, 2024 - 15:11 PST

Update

We are experiencing SMS delivery delays when sending messages to MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.

Posted Dec 10, 2024 - 14:05 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to MTN Network in Ghana. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 10, 2024 - 14:00 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).