Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Multiple Networks in New Zealand
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to the following networks in New Zealand:
- 2Degrees
- One NZ
- Vodafone
This incident has been resolved.
- 2Degrees
- One NZ
- Vodafone
This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to the following networks in New Zealand:
- 2Degrees
- One NZ
- Vodafone
We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- 2Degrees
- One NZ
- Vodafone
We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to the below listed networks in New Zealand.
- 2Degrees
- One NZ
- Vodafone
Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- 2Degrees
- One NZ
- Vodafone
Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to the below listed networks in New Zealand.
- 2Degrees
- One NZ
- Vodafone
Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 2Degrees
- One NZ
- Vodafone
Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to the below listed networks in New Zealand.
- 2Degrees
- One NZ
- Vodafone
Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 2Degrees
- One NZ
- Vodafone
Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
It has been determined that the following Network Operators are experiencing SMS delivery delays in New Zealand.
- 2Degrees
- One NZ
- Vodafone
Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- 2Degrees
- One NZ
- Vodafone
Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Investigating
We are experiencing SMS delivery delays when sending messages to 2degrees Network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).