SMS Delivery Delays To AT&T / IUSA Cell Network In Mexico Via Subset Of a Shortcode

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to AT&T / IUSACell Network In Mexico Via Subset Of a Shortcode. This incident has been resolved.

Posted Mar 11, 2024 - 04:05 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to AT&T / IUSACell Network In Mexico Via Subset Of a Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2024 - 02:19 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to To AT&T / IUSACell Network In Mexico Via Subset Of a Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1hr or as soon as more information becomes available.

Posted Mar 11, 2024 - 01:27 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).