Call Failures from Colombian Network Subscribers to a Subset of Twilio’s Numbers in Colombia

Incident Report for Twilio

Resolved

Twilio Voice Service was degraded for 2,050 minutes between 08/06/2025 at 06:20 Pacific Time and 08/08/2025 at 04:30 Pacific Time. During this period of time customers may have experienced call failures from Colombian Network Subscribers to a subset of Twilio's numbers in Colombia . The issue has now been resolved.

Posted Aug 19, 2025 - 17:56 PDT