Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to the Congo Orange Network for a Subset of Customers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending SMS messages to the Congo Orange network. This incident has been resolved.
      Posted Mar 26, 2021 - 11:42 PDT
      Monitoring
      We are observing recovery in delivery delays when sending SMS messages to the Congo Orange network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 26, 2021 - 10:38 PDT
      Update
      We continue to experience delivery delays when sending SMS messages to the Congo Orange network for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 26, 2021 - 09:04 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to the Congo Orange network for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 26, 2021 - 08:15 PDT
      Investigating
      Our monitoring systems have detected a potential issue with delivery delays when sending SMS to the Congo Orange network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 26, 2021 - 08:06 PDT