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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Flex, Programmable Voice Client JS, and SIP Registration Failures
Incident
Report for Twilio
Resolved
All services impacted by an issue causing failures in Flex, SIP Registration, and Programmable Voice Javascript SDK call connectivity have recovered and are operating as intended. This incident has been resolved.
Update
We continue to observe recovery from the issue causing failures in Flex, SIP Registration, and Programmable Voice Javascript SDK call connectivity. We will continue to monitor to ensure full recovery. We expect to provide another update in 30 minutes.
Monitoring
We are observing recovery from the issue causing failures in Flex, SIP Registration, and Programmable Voice Javascript SDK call connectivity. We will continue to monitor to ensure full recovery. We expect to provide another update in 30 minutes.
Update
We are experiencing failures for Flex, SIP registration, and Programmable Voice Javascript SDK call connectivity. Our engineers are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Voice JS SDK call connectivity in all regions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (SIP Interface, Client Web) and FLEX (Flex Application Platform).