Twilio Console Login Issue With 2FA Validation Code

Incident Report for Twilio

Resolved

The issue that is causing some customers to experience a page reloading screen after entering a 2FA validation code has been resolved. Account login is operating normally at this time.

Posted Sep 21, 2021 - 12:51 PDT

Update

We are continuing to investigate the issue that is causing some customers to experience a page reloading screen after entering a 2FA validation code. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 21, 2021 - 12:17 PDT

Update

A subset of customers may continue to experience a page reloading screen after entering a 2FA validation code. Our engineers are working on the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 21, 2021 - 10:18 PDT

Update

A subset of customers may experience a page reloading screen after entering a 2FA validation code. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 21, 2021 - 09:21 PDT

Investigating

We've become aware of a potential issue with Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 21, 2021 - 09:07 PDT

This incident affected: DEVELOPER TOOLS (Console).