Automatic Voice PCI Recording Deletion Service Disruption

Incident Report for Twilio

Resolved

The interruption issue with automatic voice PCI recording deletions has been resolved and Voice PCI Recording is operating normally at this time.

Posted Aug 04, 2024 - 09:32 PDT

Update

We are investigating a service interruption issue with automatic voice PCI recording deletions. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 04, 2024 - 08:33 PDT

Investigating

Our monitoring systems have detected a potential issue with Voice Recording Deletions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 04, 2024 - 08:12 PDT

This incident affected: PROGRAMMABLE VOICE (Recording).