Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Toll Free Verifications Timeout
Incident
Report for Twilio
Resolved
Programmable Messaging, Toll Free Verification is now operating normally at this time.
Monitoring
Programmable Messaging, Toll Free Verification is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification.408 instances of Toll Free Verifications timing out since Jan 25.These verifications were eventually rejected and customers were notified.We are working on resubmitting these effected verifications.We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (Toll-free verification).