Billing Preference Notifications Not Saving in the Twilio Console

Incident Report for Twilio

Resolved

The issue affecting billing preferences in Twilio console has been resolved, and the service is functioning normally at this time.

Posted May 06, 2024 - 05:05 PDT

Monitoring

Billing preference notifications in Twilio console now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted May 06, 2024 - 03:16 PDT

Update

We continue investigating an issue where the billing preference notifications are not saving in Twilio console. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted May 06, 2024 - 00:55 PDT

Update

We continue investigating an issue where the billing preference notifications are not saving in Twilio console. We expect to provide another update on 6th of May 2024 by 1AM PDT or as soon as more information becomes available.

Posted May 03, 2024 - 19:11 PDT

Update

We continue investigating an issue where the billing preference notifications are not saving in Twilio console. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 03, 2024 - 16:27 PDT

Update

We are investigating an issue where the billing preference notifications are not saving in Twilio console. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 03, 2024 - 15:25 PDT

Investigating

We've become aware of a potential issue with the billing preferences in Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 03, 2024 - 15:15 PDT

This incident affected: TWILIO PLATFORM (Billing).