Inbound SMS for a high percentage of Messages are currently delayed

Incident Report for Twilio

Resolved

All services are operating normally now.

Posted Aug 15, 2017 - 11:09 PDT

We are seeing recovery across Inbound SMS message delivery times. Our engineers will continue to monitor our systems.

Posted Aug 15, 2017 - 10:19 PDT

We are continuing to investigate delays on inbound message delivery. US and CA are impacted, other destinations are not impacted.

Posted Aug 15, 2017 - 09:55 PDT

We are continuing to investigate delays in inbound message delivery of up to 15 minutes.

Posted Aug 15, 2017 - 09:36 PDT

We are currently experiencing an issue with delayed Inbound Delivery for SMS, this is affecting all countries we support.

Posted Aug 15, 2017 - 09:18 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (MMS, SMS).