MMS Delivery Delays subset of US Short Code

Incident Report for Twilio

Resolved

The MMS delivery delays over US short codes towards Verizon and Sprint is now resolved. MMS is operating normally at this time.

Posted Jan 30, 2019 - 21:16 PST

Monitoring

We are observing recovery in short code MMS latency for outbound and inbound messages over short codes towards Verizon and Sprint. We will continue to monitor and work with our carrier partners to confirm the issue is fully resolved.

Posted Jan 30, 2019 - 21:04 PST

Investigating

We are observing delays in delivering outbound and inbound MMS over a subset of US Short Codes towards Verizon and Sprint. We are actively working with our carrier partners to get the issues resolved.

Posted Jan 30, 2019 - 13:24 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).