Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Console access over IPv6 degraded
      Incident Report for Twilio
      Resolved
      We have resolved the issues with customers accessing Console over an IPv6 connection. All systems are fully operational.
      Posted Oct 25, 2019 - 10:47 PDT
      Monitoring
      We have resolved the issues with customers accessing Console over an IPv6 connection. We will continue to monitor to ensure full recovery.
      Posted Oct 25, 2019 - 10:25 PDT
      Update
      We are continuing to work on resolving issues with accepting Twilio Connect invitations as well as elevated HTTP5XX for the Debug icon in the Console.
      Posted Oct 25, 2019 - 09:27 PDT
      Identified
      We have resolved the issues with phone number search, trial upgrades and account recharging over IPv6 connections. We are continuing to work on resolving issues with accepting Twilio Connect invitations.
      Posted Oct 25, 2019 - 09:11 PDT
      Update
      We are continuing to investigate the issue. We will provide an update when we have one available.
      Posted Oct 25, 2019 - 07:34 PDT
      Investigating
      We are currently experiencing issues performing some operations when accessing the Console over an IPv6 connection. This impacts trial upgrades and account recharging for customers and phone number searches.
      Posted Oct 25, 2019 - 06:31 PDT
      This incident affected: DEVELOPER TOOLS (Console) and TWILIO PLATFORM (Billing).
      ← Current Status Powered by Atlassian Statuspage