Inbound Message Delivery Failures - Mobile Originated

Incident Report for Twilio

Resolved

Twilio Phone Numbers delays has been resolved and it is operating normally at this time.

Posted Nov 01, 2023 - 07:26 PDT

Monitoring

Receiving SMS messages from various mobile networks is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 01, 2023 - 06:54 PDT

Investigating

The issue causing message delays to Twilio Phone Numbers has been identified. Customers may experience failed delivery in receiving SMS messages from various mobile networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 01, 2023 - 05:49 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).