MMS Delivery Delays on US - Sprint Over a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery status delays to US - Sprint Over a Subset of Short Codes. This incident has been resolved.

Posted Nov 27, 2020 - 00:51 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 26, 2020 - 18:21 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 26, 2020 - 12:02 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 26, 2020 - 10:03 PST

Investigating

We are experiencing MMS delivery delays to US - Sprint Over a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 26, 2020 - 09:03 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).