SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to T-Mobile Netherlands

Incident Report for Twilio

Update

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 04, 2026 - 11:19 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 04, 2026 - 07:10 PDT

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 04, 2026 - 05:08 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jun 03, 2026 - 23:05 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 03, 2026 - 15:04 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 03, 2026 - 11:04 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 03, 2026 - 09:03 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 03, 2026 - 08:03 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 03, 2026 - 07:01 PDT

This incident affects: CARRIER NETWORK (SMS, Europe).