Duplicate Messages Received on Sprint US Handsets

Incident Report for Twilio

Resolved

We are no longer observing duplicate message delivery for SMS sent to handsets on the Sprint network. We will continue to monitor.

Posted Nov 02, 2018 - 16:23 PDT

Investigating

We are receiving reports of intermittent duplicate message delivery for SMS sent to handsets on the Sprint network. We're working on trying to reproduce the problem and are actively engaged with our carrier partners to identify the issue. We will provide an update as soon as possible.

Posted Nov 02, 2018 - 15:25 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).