Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Number Verification Call Failures During Hosted Number Orders in the Console

        Incident Report for Twilio

        Resolved

        The issue affecting caller ID verification in the Console has been resolved, and the service is functioning normally at this time.
        Posted Sep 20, 2022 - 17:47 PDT

        Update

        We continue to investigate verification call failures for hosted number orders. Verification calls can be bypassed temporarily by uploading a copy of the bill dated within 30 days with the numbers listed. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 13:46 PDT

        Update

        We continue to investigate verification call failures for hosted number orders. Verification calls can be bypassed temporarily by uploading a copy of the bill dated within 30 days with the numbers listed. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 11:46 PDT

        Update

        We are currently investigating verification call failures for hosted number orders. Verification calls can be bypassed temporarily by uploading a copy of the bill dated within 30 days with the numbers listed. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 20, 2022 - 10:47 PDT

        Investigating

        We've become aware of a potential issue with caller ID verification in the Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 20, 2022 - 10:12 PDT