The issue affecting caller ID verification in the Console has been resolved, and the service is functioning normally at this time.
Posted Sep 20, 2022 - 17:47 PDT
Update
We continue to investigate verification call failures for hosted number orders. Verification calls can be bypassed temporarily by uploading a copy of the bill dated within 30 days with the numbers listed. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 20, 2022 - 13:46 PDT
Update
We continue to investigate verification call failures for hosted number orders. Verification calls can be bypassed temporarily by uploading a copy of the bill dated within 30 days with the numbers listed. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 20, 2022 - 11:46 PDT
Update
We are currently investigating verification call failures for hosted number orders. Verification calls can be bypassed temporarily by uploading a copy of the bill dated within 30 days with the numbers listed. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 20, 2022 - 10:47 PDT
Investigating
We've become aware of a potential issue with caller ID verification in the Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.