Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Outbound Call Failures to Malaysia
Incident
Report for Twilio
Resolved
The issue affecting Malaysia origin local calls has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for Malaysia origin local calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate elevated number of outbound call failures to Malaysia. Our engineers are currently working to gather more information. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate elevated number of outbound call failures to Malaysia. Our engineers are currently working to gather more information. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still investigating call irregularities with calls from Twilio to phone numbers in Malaysia. Our engineers are currently working to gather more information. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are currently investigating call irregularities with calls from Twilio to phone numbers numbers in Malaysia. Our engineers are currently working to gather more information. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).