Voice Transcription Delays

Incident Report for Twilio

Resolved

The delay issues with Voice Transcriptions have been resolved and and Voice Transcriptions are operating normally at this time. This incident has been resolved.

Posted Nov 04, 2022 - 05:43 PDT

Monitoring

The issue regarding delays with Voice Transcriptions are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 04, 2022 - 04:19 PDT

Investigating

Our monitoring systems have detected a potential issue with delays with Voice Transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 04, 2022 - 03:22 PDT

This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).