Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Events Streams Are Delayed
      Incident Report for Twilio
      Resolved
      Event Stream delays have been resolved and is operating normally at this time.
      Posted Nov 19, 2020 - 21:39 PST
      Monitoring
      Event Stream delays observed in Notify, Authy 2FA and Flex Insights are now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
      Posted Nov 19, 2020 - 21:27 PST
      Update
      We are continuing to investigate this issue.
      Posted Nov 19, 2020 - 20:40 PST
      Update
      We are addressing the issue where Event Streams are delayed. We expect another update in 60 minutes.
      Posted Nov 19, 2020 - 20:09 PST
      Update
      We are continuing to investigate this issue.
      Posted Nov 19, 2020 - 19:41 PST
      Investigating
      Our monitoring systems have detected a potential issue with Authy 2FA. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 19, 2020 - 19:34 PST
      This incident affected: ACCOUNT SECURITY (Authy 2FA), FLEX (Flex Insights), and PROGRAMMABLE MESSAGING (Notify).
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