SMS Delivery Delays to NetOne Zimbabwe

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to NetOne Zimbabwe. This incident has been resolved.

Posted Jan 29, 2026 - 22:54 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to NetOne Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2026 - 21:05 PST

Update

We still experiencing SMS delivery delays when sending messages to NetOne Zimbabwe. Our engineers keep working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 29, 2026 - 17:43 PST

Update

We continuing experiencing SMS delivery delays when sending messages to NetOne Zimbabwe. Our engineers keep working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2026 - 16:06 PST

Investigating

We are experiencing SMS delivery delays when sending messages to NetOne Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 29, 2026 - 15:11 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).