MMS Delivery Delays to Verizon Wireless USA via Long Code

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to Verizon Wireless USA using long code. This incident has been resolved.

Posted Jul 29, 2021 - 19:34 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to Verizon Wireless US via Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 29, 2021 - 17:34 PDT

Identified

Our engineers have identified the issue with MMS Delivery Delays towards Verizon Wireless US via Long Codes and are working to deploy a fix with our Carriers. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 29, 2021 - 17:11 PDT

Update

We continue investigation towards MMS delivery delays when sending messages to Verizon Wireless USA using long code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 29, 2021 - 16:04 PDT

Update

We continue investigation towards MMS delivery delays when sending messages to Verizon Wireless USA using long code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 29, 2021 - 13:47 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to Verizon Wireless USA using long code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 29, 2021 - 12:43 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).