10DLC Brand Registration Failures

Incident Report for Twilio

Resolved

10dlc Brand registration has been resolved and it is operating normally at this time.

Posted Oct 26, 2022 - 09:01 PDT

Monitoring

10DLC Brand registration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 26, 2022 - 08:29 PDT

Update

We are still investigating degradation in 10DLC Brand registration. Brand registrations could be delayed and in some cases failed. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 26, 2022 - 02:04 PDT

Update

We are still investigating degradation in 10DLC Brand registration. Brand registrations could be delayed and in some cases failed. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 25, 2022 - 18:00 PDT

Update

We are still investigating degradation in 10DLC Brand registration. Brand registrations could be delayed and in some cases failed. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 25, 2022 - 14:03 PDT

Update

We are still investigating degradation in 10DLC Brand registration. Brand registrations could be delayed and in some cases failed. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 25, 2022 - 12:13 PDT

Identified

We are investigating degradation in 10DLC Brand registration. Brand registrations could be delayed and in some cases failed. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 25, 2022 - 11:13 PDT

Update

We are still investigating degradation in 10DLC Brand registration. Brand registrations could be delayed and in some cases failed. We are also experiencing delays in 10DLC campaign registrations and vettings. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 25, 2022 - 10:47 PDT

Investigating

We are investigating degradation in 10dlc Brand registration. Brand registrations could be delayed and in some cases failed. We are also experiencing delays in 10DLC campaign registrations and vettings. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 25, 2022 - 09:51 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).