Outbound SMS non delivery to Axis Indonesia

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Apr 02, 2020 - 09:24 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.

Posted Apr 02, 2020 - 07:23 PDT

Investigating

We're currently observing non-deliveries for outbound messages to handsets belonging to the Axis network in Indonesia. Our engineers are working with our carrier partner to resolve this issue.

Posted Apr 02, 2020 - 05:16 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).