SMS Delivery Delays and Failures to Telstra in Australia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Telstra in Australia. This incident has been resolved.

Posted Aug 15, 2023 - 17:21 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Telstra in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 15, 2023 - 15:22 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 15, 2023 - 13:29 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 15, 2023 - 12:31 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).