MMS Delivery Delays on AT&T and T-Mobile

Incident Report for Twilio

Resolved

We are no longer experiencing delays in delivery of MMS messages to AT&T and T-Mobile network. This incident has been resolved.

Posted Nov 19, 2021 - 05:26 PST

Monitoring

We are observing recovery in delivery of MMS messages to AT&T and T-Mobile network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 19, 2021 - 03:35 PST

Update

We are continuing to work with our carrier partner to resolve MMS delivery delays sending to AT&T and T-Mobile Networks. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Nov 19, 2021 - 02:20 PST

Update

We are continuing to work with our carrier partner to resolve MMS delivery delays sending to AT&T and T-Mobile Networks. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 18, 2021 - 18:22 PST

Update

We are continuing to work with our carrier partner to resolve MMS delivery delays sending to AT&T and T-Mobile Networks. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 18, 2021 - 14:22 PST

Update

We are continuing to work with our carrier partner to resolve MMS delivery delays sending to AT&T and T-Mobile Networks. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 18, 2021 - 12:22 PST

Investigating

We are observing delays in delivery of MMS messages to AT&T and T-Mobile network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.

Posted Nov 18, 2021 - 11:22 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America).