SMS Delivery Delays to a Subset of Twilio Australia Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when receiving messages to a Subset of Twilio Australia Phone Numbers. This incident has been resolved.

Posted Sep 15, 2022 - 09:46 PDT

Monitoring

We are observing recovery in SMS delivery when receiving messages to a subset of Twilio Australia phone numbers. We will continue monitoring the service to ensure a full recovery. Another update will be provided in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2022 - 07:48 PDT

Update

We continue experiencing SMS delivery delays when receiving messages to a Subset of Twilio Australia Phone Numbers. Our engineers keep working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 15, 2022 - 07:35 PDT

Update

We are still experiencing SMS delivery delays when receiving messages to a Subset of Twilio Australia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2022 - 05:28 PDT

Investigating

We are experiencing SMS delivery delays when receiving messages to a Subset of Twilio Australia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 15, 2022 - 04:32 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).