Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to US from Subset of Twilio Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery status delays when sending to US carriers on a subset of Twilio Short Codes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending to US carriers on a subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending to US carriers on a subset of Twilio Short Codes. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to US carriers on a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential SMS issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.